Customer Care Executive Call Centre: What They Do and How to Become OneIn today's fast-paced business world, customer satisfaction is more important than ever. With competition at an all-time high, companies are turning to call centers to provide efficient and effective customer service. Customer care executives are the front-line representatives who interact with customers on behalf of a company. In this article, we will discuss the role of a customer care executive in a call center, the skills and qualifications needed to become one, and the potential career paths available in this field.Customer Care Executive Call Centre What is a Call Center?A call center is a centralized office where agents handle inbound and outbound customer calls. Call centers are commonly used in various industri...
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