MBA in Service Management is a postgraduate course in management available in a number of MBA colleges in India. The duration of the course is 2 years and it is available for candidates who have completed their graduation. The course focuses on developing an understanding of the various services that are part of a business. It involves the study of how to manage the various services associated with an organization. These services can be related to the various different departments in an organization and are considered essential to keep a business up and running.
MBA in Service Management is an excellent choice of course who wishes to get into a Service Management role in any industry. Students of an MBA in Service Management course are taken through the various aspects associated with the industry such as marketing services management, quality services management, human resource services management, customer service management, etc. Through the course of an MBA in Service Management, a student is able to develop their skills and understanding of the various services involved in an organization and how to be better and more efficient at managing and planning those services.
Course Level | Post graduation | |||
Full-Form | Masters of business administration in Service Management | |||
Duration | 2 years | |||
Examination type | Semester Examination | |||
Eligibility | Graduation in any field from a recognized university with aggregate marks of 50% for general category. | |||
Admission Process | Entrance Examination + Counseling | |||
Course Fee | INR 5,000 to INR 5,00,000/- | |||
Average Salary | INR 3,00,000 to INR 12,00,000/ |
Candidates passing the following eligibility criteria can register for admission in MBA service management programs:-
Candidates with the graduation degree in any field from a recognized university are eligible to apply for this course
They should have a minimum aggregate percentage of 50%.
Candidates should hold a valid score in any relevant entrance examination for applying in any college for admissions.
Most colleges grant admission into the MBA Service management program based on performance in entrance exams followed by the personal interview round. Admission process varies across colleges. Below are some steps which need to be followed for getting admission in MBA Service Management:-
Registration: Register on the official portal on the examination website you want to apply for.
College registration: After passing the respective entrance examination, visit the college portal and register yourself for further admission process.
Merit list: A merit list and cut off is released by every college for further admission process.
Counseling procedure: After getting qualified on the basis of entrance examination marks, candidates need to appear for a group discussion and personal interview round for the final selection.
Admissions are solely based on aggregate marks scored by the aspirants in the entrance examination and counseling round.
To apply for an MBA in Service Management, you typically need to follow these steps:
Research Programs: Start by researching institutions or universities that offer MBA programs with a specialization in Service Management. Look for programs that are reputable, accredited, and offer a curriculum that aligns with your career goals and interests in service management.
Check Eligibility Requirements: Review the eligibility criteria for the program. This usually includes having completed a relevant undergraduate degree or diploma, such as in business administration, management, or a related field. Some programs may have additional requirements, such as work experience or specific courses in business or service-related subjects.
First Year | Second Year |
Managerial Economics Managerial Accounting Marketing Skill Corporate Environment Business Skills Development Corporate legal Environment Accounting for Managers Organizational Behaviour Financial Management Human Resource Management Marketing Management | Labour Laws Consumer Behaviour Performance Management Corporate Taxation Financial Markets and Services Business Policy International Marketing International Business Management Strategic Management Quality Management - |
Some of the future prospects available after completing the course of MBA in Service management are:-
Students with MBA in Service management can work in any private and public firms like Insurance Companies, Academic Institutions, Research & Consultancy Firms, Banks, Finance Institutions, ICICI Bank, Educational Institutions, Media Companies, Risk Management & Operations Companies, Facility Management Services, Event Management Companies, etc.
MBA Service management graduates can work as a Account Manager, Sales/Business Development Manager, Online Media Analyst, Manager, Professor, Service Managers, Director of Services Manager, Management Trainee, Operations Manager, Director of Performance Manager, Director of Process Manager, Security Officer, among others.
For higher studies, one can opt for a PhD in the similar specialization for enhancing a research based knowledge base.
There are also some opportunities for working abroad after successful completion of this course.
One of the most popular MBAs in Service Management offers attractive employment opportunities with a competitive salary. Here is a summary of the employment opportunities for an MBA in Service Management :
Service Operations Manager
Customer Experience Manager
Service Marketing Manager
Service Quality Assurance Manager
Service Innovation Manager
Service Sales Manager
Service Consultant
Service Operations Manager
Customer Experience Manager
Service Marketing Manager
Service Quality Assurance Manager
Service Innovation Manager
Service Sales Manager
Service Consultant