Guest Relations Manager A Comprehensive Guide to Admission, Eligibility, Salary, and Career Opportunities
If you're looking for a career that involves interacting with people, hospitality and customer service, then being a Guest Relations Manager could be an ideal choice for you. In this article, we'll explore what it takes to become a Guest Relations Manager, from the highlights of the job to the admission process, eligibility criteria, selection process, and career opportunities.
What is a Guest Relations Manager?
A Guest Relations Manager is responsible for providing a high level of customer service to guests in hotels, resorts, and other hospitality establishments. They ensure that guests have an enjoyable and comfortable stay, and address any concerns or complaints that may arise during their visit.
As a Guest Relations Manager, you'll be responsible for managing the reception, front desk, and other customer-facing areas of the establishment. You'll be in charge of greeting guests, managing check-ins and check-outs, and ensuring that the needs of the guests are met.
GUEST RELATIONS MANAGER Highlights of the Job
The job of a Guest Relations Manager is dynamic and offers many exciting opportunities. Here are some of the highlights of the job:
High level of customer interaction
Opportunity to work in the hospitality industry
Chance to work with a diverse group of people
Opportunity to learn new skills and advance your career
GUEST RELATIONS MANAGER Entrance Exam for Admission
To become a Guest Relations Manager, you need to have a degree or diploma in Hospitality Management or a related field. You'll need to appear for an entrance exam to get admission to a college or university that offers this course.
The entrance exam tests your knowledge of English, Mathematics, and General Knowledge. The exam is usually conducted in multiple-choice format, and you'll need to score well to get admission to the course.
GUEST RELATIONS MANAGER Eligibility Criteria for Admission
To be eligible for admission to a Hospitality Management course, you'll need to have completed your 10+2 education from a recognized board. You should have a minimum aggregate of 50% in your 10+2 exams.
In addition, some colleges and universities may require you to have work experience in the hospitality industry. This can be in the form of internships, part-time jobs, or full-time work.
GUEST RELATIONS MANAGER Duration of the Course
The duration of the Hospitality Management course can vary depending on the college or university you choose. Typically, the course is for three years for a bachelor's degree and two years for a master's degree.
GUEST RELATIONS MANAGER Selection Criteria for Admission
The selection criteria for admission to a Hospitality Management course can vary from college to college. Some colleges may conduct their own entrance exam, while others may consider your 10+2 aggregate score.
In addition, some colleges may also conduct personal interviews to assess your communication skills and suitability for the course.
GUEST RELATIONS MANAGER How to Apply for the Course
To apply for a Hospitality Management course, you'll need to visit the website of the college or university you're interested in. You can find the application form and other relevant details on their website.
GUEST RELATIONS MANAGER Application Form for the Course
The application form for the Hospitality Management course typically includes your personal details, educational qualifications, work experience, and other relevant information.
You'll also need to attach supporting documents such as your 10+2 mark sheet