This diploma is designed with a motive to make a student fit for Hospitality industry especially in the areas of Front Office. This will enable a student to join and represent the hospitality organization at different job positions like Guest Service Representative, Front Office Associate, Floor Attendants, and Concierge etc.The content of the course includes identifying the organization and functioning of the hospitality industry, performing general hotel duties, managing the front office/housekeeping, identifying affective selling techniques, developing customer service skills as well as com...
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