Top Diploma in Call Center Technician Colleges in Odisha Admission 2024-25, Application Fees, Question Papers, Top Agencies
Diploma in Call Center Technician OverviewDiploma in Call Center Technician is a specialized program that provides students with the necessary skills and knowledge to work in the call center industry. This course focuses on teaching students about call center operations, customer service skills, communication skills, and technical skills.Students will learn a usable process for developing the skills, attitudes and thinking patterns needed to win customer satisfaction and loyalty. This program will examine the importance of customer service, understanding customer behavior, techniques for handling difficult customers, time management, and use of professional communication skills.Diploma in Call Center Technician HighlightsDiploma in Call Center Technician is a 1-year program.This course cov...Read More
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